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Spirit of Organization



Empowerment and Teams

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If you have followed my blog at all for the past three years, you know I am a proponent of empowerment in organizational settings. In previous posts, I have talked extensively about how organizational structure can hinder rather than promote empowerment. In this post, I want to highlight teams as a structural element that can be used to encourage empowerment.

If you think about empowerment solely from the perspective of the individual, then it may seem like a zero-sum proposition where as some individuals gain power, the necessary result is that others lose power. But if you think in terms of teams, then suddenly empowerment takes on a multi-dimensional aspect where the empowerment of the individual turns into the general empowerment of the team as a whole.

To understand how this works, we need to be reminded of what a team is. It's not just a group of individuals working together; it is a group of individuals working together toward a shared goal, in ways that takes advantage of each individual's unique contribution, combining each contribution to create an outcome that is greater than any individual could have possibly achieved on his or her own. This is where the empowerment of the team creates a context for the empowerment of the individual.

The group then becomes a body where the development of one member of the body increases the power of the body as a whole. This concept is also found in the Bible, particularly in the writings of the Apostle Paul who visualized "one body" with individuals who are "members one of another" (Rom 12:4-5; 1Cor 12:20). As Paul points out, in a body paradigm, the individual members move outside themselves and become concerned with the success of all the other members of the body (1Cor 12:24).

In the organizational context, this means that employees become concerned not only with the success of their immediate responsibility, but also with the success of the other members of the team. From the organization's perspective, the team has been empowered as a whole to produce a certain outcomes and given the freedom to design the processes and strategies that will produce those outcomes.

Here are some questions to consider in reference to teams and empowerment:

  1. What has been your experience with teams and empowerment? Did you feel more empowered by working in a team or less?
  2. What can management do to empower teams?
  3. What are some characteristics within teams themselves that may hinder empowerment?
  4. Is it a good thing to always seek the highest level of empowerment for all teams?
  5. How have you used teams in your organization?
 

Secrets of Effective Reward Systems

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Photo by Leah Hamilton. Taken in Catamarca, Argentina.

Reward systems are strategic mechanisms used by organizations to achieve their goals
(Kotelnikov, 2009).

To reward desired behavior is normal and such efforts appear in virtually every aspect of our lives. Banquets, honor rolls, employment bonuses, plaques with your name on it, prizes, a pat on the back, and public recognition by the president are all examples of rewarding desired behavior. It would appear that everything we do is connected with some kind of reward system, whether that system is formal or informal (Nelson, 1995). Many experts in management believe that reward systems are one of the key forces that drive organizational and individual performance because they differentiate between the less productive and the highly productive (Lawler, 2003) "You want differentiation among options, among bonuses, and among salary increases," write Bossidy and Charan (2002), [because] differentiation is the mother's milk of building a performance culture" (p. 95). Among their many benefits, it is said that an effective award system will contribute to better performance, employee motivation, organizational learning, increased product quality, and the resolution of organizational problems.

 

Information Sharing and Empowerment

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This post returns to the theme of empowerment which occupied a series of posts early in the development of this blog. I explore the dimension of information sharing and how that might apply to the church. In my view, the church, as it is typically conceived, violates this principle, creating a bottleneck for the flow of its most vital information, the Gospel message and the skills necessary for the effective proclamation of that message. I first attempt to explain the concept of information sharing and then explore its implications for the church.

 

Feathers and Freedom

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A new Director of a large and prosperous zoo is elected and the zookeepers are eager to see how he will fulfill his promises of change and hope.

As the Director tours his newly acquired realm, he comes across a large fenced-in area where a variety of exotic birds are flittering about. The white cockatoos are joyously splashing in the bird-bath. The pink flamingos are bobbing their heads in the pond for minnows. The yellow canaries are singing with delight.

The Director comments: "I don't understand. Why do you not enclose the birds in a cage?"

One of the zookeepers responds: "That was our former Director's philosophy that birds are healthier when they enjoy freedom."

"But," says the Director, "doesn't that create problems in trying to keep the birds together?"

"Yes," says the zookeeper," occasionally we lose a specimen that decides not to return to the zoo."

"Hand me one of the parakeets," commands the Director.

The zookeeper enters the fenced-on area, retrieves one of the parakeets and hands it to the Director. The Director takes the little bird and begins very slowly plucking out each of its feathers one by one. It is a slow and painful process that takes several minutes. Finally, the naked bird lies in the Director's hand, its pink skin shivering from the cold.

The Director then says, "Isn't that beautiful how the bird finds comfort in the warmth of my hand!" Now it needs me and will never leave again.


Photo by Dawn Turner, October 7, 2008, Available at
http://www.morguefile.com/archive/display/230046, Accessed 14 May 2009.

 

Do You Believe in Freedom of Speech?

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Most people believe themselves to be freedom-loving individuals and would never want to live in a totalitarian state. Most people desire freedom and would cringe at the thought of having to live in a state where they had no right to speak out and no right to conduct their families and their businesses as they thought fit so long they their efforts did not hurt other people or take away their right to live in the same manner. Yet, some of these same individuals run their businesses or churches as though they didn't really trust that very freedom. It is this mistrust of freedom that has led nations down the path toward totalitarianism.

 
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About Me

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Dr. Greg Waddell

Director of Institutional Improvement, Mid-South Christian College, Memphis, TN.

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"There are moments that contain eternity."
-- Robert Greenleaf, Servant Leadership.

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Disclaimer

THIS IS A PERSONAL WEB LOG (I.E., "BLOG"). THE OPINIONS EXPRESSED HERE ARE MY OWN AND DO NOT REPRESENT ANY ORGANIZATION OR INDIVIDUAL WITH WHOM I AM CONNECTED. THOUGH I TRY TO CORRECTLY CITE MY SOURCES, THERE ARE BOUND TO BE TIMES WHEN I MISS SOMETHING. PLEASE CLICK THE GUESTBOOK IN THE TOP MENU BAR TO SEND ME ANY NEEDED CORRECTIONS. I ALSO WANT TO POINT OUT THAT I AM A WORK IN PROGRESS. SOME IDEAS I EXPRESSED LAST YEAR MAY BE EXPRESSED DIFFERENTLY TODAY. I DON'T APOLOGIZE FOR THAT BECAUSE IT'S PART OF THE ADVENTURE.