By Dr. Scott A. Yorkovich, Dr. Gregory S. Waddell, and Dr. Robert K. Gerwig
Organizations use performance appraisals to assess task competence and to help employees develop their potential. The goal is to form professional development plans and achieve a synergy between goals of the organization and the employee. However, competency assessments are less than effective because they are too rigid to reflect individual potential and goals, they remain static in a rapidly changing environment, or are poorly designed lacking integration with other assessments. Competency assessment must contribute to organizational flexibility rather than hinder it. To overcome these challenges, assessment methods must identify strategic intersections of individual characteristics organizational objectives, the external environment, challenges of the future, and other factors. This allows the organization to respond creatively and effectively to everchanging challenges and opportunities. This paper explores reasons why competency-based assessment systems fail to achieve their intended purpose and describes a paradigm to identify strategic intersections of individual, organizational, environmental, and future factors.
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